Privacy Policy Overview

This policy describes the privacy practices of Forbole Technology Limited (“Forbole”, “we” or “us”) with respect to (a) the Forbole website located at forbole.com and related content, applications, features, and functionality and (b) blockchain developer tool applications and interfaces offered by Forbole (collectively, the “Platform”) and the various products and services that we offer to you on or through the Platform (the “Services”). Users of our Services are referred to as “users” or “you”.

Please read this policy and the Forbole Terms of Use carefully before engaging with the Platform or using the Services.

Acceptance of Privacy Policy

By engaging with our Platform and using our Services, you accept the privacy practices as set out in this policy, as may be modified or supplemented from time to time. If you are engaging with our Platform or using our Services as a representative of an organization, you are accepting these practices on their behalf.

Contact Information

If you have any questions about this policy or any privacy issues related to your use of our Services, please contact us by email at [email protected].

1. About us

1.1 Forbole is a leading provider of blockchain solutions. We offer:

(a) non-custodial staking service for tokenholders with enterprise-grade security;

(b) open source tools such as Big Dipper, our award-winning block explorer that helps users visualise and interact with on-chain data; and

(c) a comprehensive suite of blockchain developer tools aka Forbole DevTools.

1.2 Forbole Technology Limited is a company incorporated in Hong Kong with company registration number 3282304, having its registered office at 7/F, Cheung Hing Industrial Building, 12P Smithfield, Kennedy Town, Hong Kong.

2. Personal information we collect from you

2.1 Definition of Personal Data

For the purpose of this policy, “personal data” refers to any information which is related to an identified or identifiable natural person. “Personal data” and “personal information” are used interchangeably.

2.2 Types of Personal Information Collected

We collect from you:

(a) Personal information you provide to us through the Services, including contact information, such as your email address;

(b) Information we (or through third-party services that we engage) automatically collect from you through the Services, including:

(i) Information about your computer or mobile device that you use to access our Platform or our Services, such as device IP addresses, device operating systems, browser types and settings;

(ii) Information about your online activities and actions on the Platform, such as your usage data (including your usage of our blockchain developer tool products, endpoints,API keys or nodes), navigation path, frequency of visit and length of access to the Platform, whether you are returning or new user; and

(iii) Information about your web traffic, settings or preferences collected via cookies (text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or store information), browser web storage or locally stored objects, web beacons or similar technologies.

(iv) Anonymized identifiers. We also may use Posthog to help us better understand the usage in order to improve our user experience. Please refer to the service provider’s Terms of Use and Privacy Policy for more information:

(i) Posthog's Terms of Use: Terms of Use

(ii) Posthog’s Privacy Policy: Privacy policy

2.3 Cookies Information

(a) The Website uses cookies, analytics tools, and other similar technologies to collect information about your equipment, browsing actions, and patterns to help the Website function effectively, improve our Services, and assist us with our marketing. For more information, please click the cookie icon on the bottom-left corner of your screen.

(b) Cookies:

(i) We may collect some information from you using a “cookie.” “Cookies” are small bits of data cached or stored on your computer based on Internet activity. They can be placed on your computer both by us and by third parties with whom we have a relationship, such as web analytic services and advertising network services. Cookies help us track and understand how individuals use and interact with the Website and otherwise manage the Website. We gather this information for internal use only and will never authorize the release of this information to anyone outside of Forbole.

(ii) We may use single-session (temporary) cookies. Temporary cookies last only as long as your web browser is open and are used for technical purposes such as enabling better navigation on the Website. Once you close your browser, the cookie disappears.

(iii) We also may use multi-session (persistent) cookies on the Website. Persistent cookies are stored on your computer or device for longer periods and are used for purposes including session management (for example, to recognize you and recall your individual login information and preferences) and tracking the number of unique visitors to the Website. Persistent cookies are also used to obtain information such as the number of views a page gets, how much time a user spends on a page, and other pertinent web statistics. Persistent cookies identify your web browser to our servers when you visit the Website and also help us to remember your preferences from session to session to provide an enhanced user experience.

(c) Please consult your Internet browser’s documentation for information on how to manage your cookies and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Website may not function properly. For more information on your choices regarding the use of cookies, please contact us using the contact information provided below under “How to Contact Us.”

2.4 Sensitive Data

We do not collect sensitive data or special category data about you. This includes details about your race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, or sexual orientation.

2.5 Minors' Data

We do not knowingly collect or use personal data from minors.

2.6 Single Sign-On (SSO) Registration

Registration using Single Sign-On Account: When registering your account, you also have the option of using a single sign-on account (“SSO”). With an SSO, you can sign up for various different services and platforms with a single account. Forbole DevTools currently offer you the opportunity to use the SSO services offered by:

• Google. Google’s Privacy Policy and Terms of Use apply to the registration and use of the Google SSO service, see Google Privacy Policy. Please note that the registration for and the use of SSO services are subject to the Google privacy policy and terms of use, which are beyond our control.

• Github. Github’s Privacy Policy and Term of Use apply to the registration and use of the Github SSO service, see Github Privacy Statement. Please note that the registration for and the use of SSO services are subject to the Google privacy policy and terms of use, which are beyond our control.

3. How we use personal information

3.1 Purpose of Use

We use your personal information as necessary to deliver our Services to you, including:

(a) to operate the Services and our business;

(b) to maintain and improve our Services or certain functionalities or features of our Services;

(c) to process your transactions or your interactions with various blockchain networks, protocols, endpoints or nodes;

(d) to communicate with you regarding the Services, such as announcements, updates, security alerts, and system administrative information; and

(e) to provide support when you use our Services, such as responding to your requests and enquiries.

3.2 Legitimate Business Purposes

In addition, we use your personal information for legitimate business purposes, including:

(a) to update you about our Services, or notifying you about our new products and features, and any disruption, modification, suspension or discontinuation of any part of our Services;

(b) to analyse, research and review user behaviour anonymously or on an aggregated basis, and to develop and evaluate new products or features;

(c) to investigate issues such as service disruptions, security breaches, cyberattacks or scams;

(d) to comply with applicable laws and regulations, or to defend legal actions against you, us or other users of the Platform; and

(e) to enforce the Terms of Use that govern the use of the Platform and the Services.

3.3 Consent

We may also use personal information for any purposes for which you grant us your specific consent.

4. How we share your personal information

4.1 No Sale of Personal Information

We do not sell your personal information.

4.2 Sharing with Third Parties

We share your personal information with the following parties:

(a) other companies within our group, in order to operate our Platform and offer our products and services;

(b) service providers (including companies and individuals) that help us operate the Services, such as web traffic tracking, analytics, storage, communication or payment solutions;

(c) professional advisors, including lawyers, attorneys, auditors, bankers and insurers where necessary;

(d) law enforcement, judicial, regulatory or governmental authorities where applicable;

(e) parties that acquire control over all or any substantial portion of the business or assets of Forbole, such as in a business merger, acquisition or reorganisation or transactions with similar nature; and

(f) third party platforms where you have enabled features or functionality that connect the Services with any third party’s services, in which case you must review the terms and conditions and privacy policy of such third party.

4.3 Confidentiality

We require our third-party service providers to maintain confidentiality and security of all personal information that they process for us or on our behalf. We also require that they implement and maintain reasonable security measures to protect the confidentiality of your personal information.

5. Your choices

5.1 Update or Correct Information

You may update or correct any personal information we hold in our systems anytime by contacting us at [email protected].

5.2 Opting Out of Communications

You may opt out of our updates, newsletters or notifications by unsubscribing the relevant mailing lists or contacting us at [email protected]. However, you may not opt out of receiving notifications that are transactional (such as completion of purchase of subscription or any on-chain transaction) or administrative (such as announcement related to any disruption, modification, suspension or discontinuation of any part of our Services, security breaches or cyberattacks).

5.3 Opt-Out from Online Tracking

You may opt out from online tracking, such as blocking cookies in your browser by following instructions in your browser settings, or installing and configuring browser plugins.

5.4 Withdraw Consent

If you have given us consent to use your personal information for a specific purpose, you may withdraw your consent anytime by contacting us at [email protected].

5.5 Feedback or Concerns

If you have any questions or feedback regarding how we address your requests concerning your personal data, please contact us at [email protected].

6. Third-party websites

6.1 External Links

Our Platform includes links to third-party websites, such as the websites of various blockchain networks or crypto projects. If you access any of these third-party websites, you will be doing so at your own risk. We do not control any third-party websites, or any products or services offered by third parties and we are not responsible for their actions or omissions in privacy practices.

7. Retention of your personal data

7.1 Data Retention

We only keep your personal information for as long as necessary to fulfil the purposes for which your personal information is collected, including for the purposes of fulfilling any legal, accounting or reporting requirements.

8. Security and transfer of your personal data

8.1 Security Measures

We employ a number of technical and organisational measures to safeguard the security of the personal information we collect. However, we are unable to guarantee the security of your personal information.

8.2 Restricted Access

Within Forbole, access to your personal information is restricted to personnel or service providers on a strictly need-to-know basis.

8.3 Global Data Collection

We collect personal information globally. We may transfer, process and store your personal information outside your country of residence, and the parties with whom we share your personal information may operate in a country outside your country of residence.

8.4 Cross-Border Data Transfer

Some of the countries in which the parties with whom we share your personal information operate may not have the privacy and data protection laws that are equivalent to those in your country of residence. When we share information with these parties, we use our best endeavours (such as by entering into contractual terms) to safeguard the security of the information transferred.

9. Update or amendment

We reserve the right to update or amend this policy at any time.

10. Contact us

You may reach us by email at [email protected], or at the following address:

7/F, Cheung Hing Industrial Building,

12P Smithfield, Kennedy Town,

Hong Kong